Watch Sales Professional
| Job Type | Permanent Full Time |
| Area | Manchester, England |
| Sector | Watch Sales |
| Salary | Good basic salary plus commission |
| Currency | GBP |
| Start Date | asap |
| Job Ref | Man1999 |
| Job Views | 303 |
- Description
Our client is a renowned luxury watch brand with an outstanding reputation for offering exclusive timepieces. As part of their continued growth, we are looking for an experienced Luxury Watch Sales Professional to join a talented team in Manchester.
Job Summary
The Luxury Watch Sales Professional is responsible for providing exceptional customer service and expert advice to clients seeking high-end timepieces. You will be an ambassador of the brand, demonstrating in-depth knowledge of luxury watches, maintaining high standards of product presentation, and achieving sales targets while ensuring a personalised shopping experience.
Responsibilities
Sales and Customer Service:
- Engage and build strong relationships with clients, understanding their needs and guiding them through the purchasing process.
- Provide expert advice on luxury watches, including product features, benefits, and brand heritage.
- Achieve and exceed sales targets and KPIs through proactive client engagement and upselling techniques.
- Handle customer inquiries, feedback, and complaints professionally and promptly.
Product Knowledge:
- Maintain an in-depth knowledge of all watch brands and collections offered in the store.
- Stay updated on industry trends, new releases, and market conditions.
Client Relationship Management:
- Build and maintain a loyal client base through consistent follow-up, personalised communication, and CRM activities.
- Manage a personal client book, scheduling appointments, and conducting private viewings
Store Presentation and Operations:
- Ensure that the sales floor and displays are impeccably presented and stocked according to company standards.
- Assist with inventory management, stock control, and visual merchandising.
- Participate in regular training sessions to enhance product knowledge and sales techniques.
Skills and Experience
- Proven experience in luxury retail, preferably within the watch or jewelry industry.
- Exceptional sales skills with a track record of meeting or exceeding sales targets.
- Strong communication and interpersonal skills, with the ability to build rapport with high-net-worth clients.
- Passionate about luxury watches and knowledgeable about various brands, movements, and complications.
- Professional appearance, with attention to detail and a commitment to delivering an elevated client experience.
- Proficiency in using CRM systems and digital tools to manage client relationships.