Jewellery Workshop Admin Assistant

We have a vacancy for a workshop admin assistant with a luxury jewellers based in Leicestershire.

The jewellery workshop admin assistant will provide administrative support to ensure efficient operation of the jewellery workshop. You will assist workshop staff through a variety of tasks related to organisation, communication, and administration. The ideal candidate will be detail-oriented, highly organised, and capable of handling multiple tasks in a fast-paced environment.

Key Responsibilities:

Administrative Support:

• Assist the Workshop Manager with daily administrative tasks.
• Maintain accurate records and files, both physical and digital.
• Prepare and process invoices, purchase orders, and shipping documents.
• Manage inventory of supplies and materials, placing orders as needed.
• Handle incoming and outgoing communications, including phone calls, emails, and mail.

Customer Service:

• Serve as a point of contact for clients, handling inquiries and providing information about workshop services.
• Schedule appointments and consultations for clients.
• Coordinate with clients regarding the status of their orders and repairs.

Workshop Coordination:

• Assist in the planning and organisation of workshop schedules and workflow.
• Coordinate with artisans and craftsmen to ensure timely completion of projects.
• Maintain the cleanliness and organisation of the workshop.

Criteria:

• A knowledge of jewellery (desirable)
• Good communication skills
• Excellent telephone manner
• Good organisation skills
• Experience in admin (desirable)
• Ability to work under pressure