Senior Diamond Sales Professional

Job Description:

We are seeking a highly experienced Senior Diamond Jewellery Sales Professional to join a luxury jewellers in Middlesex. The ideal candidate will have a proven track record in luxury diamond jewellery sales with extensive knowledge in this area. As a Senior Diamond Sales Professional, you will be responsible for providing exceptional customer service, cultivating client relationships, and driving sales to achieve revenue targets.

Responsibilities:

• Utilise expert knowledge of diamonds to assist customers in selecting the perfect diamond jewellery pieces.
• Build and maintain strong client relationships through personalized service and follow-up communication.
• Meet and exceed sales targets by effectively presenting product features and benefits to customers.
• Stay informed about industry trends, market dynamics, and competitor offerings to provide informed recommendations to clients.
• Collaborate with team members to ensure a seamless customer experience from initial inquiry to after-sales support.
• Contribute to store initiatives such as promotional events, product launches, and sales campaigns.
• Uphold company standards for product presentation, cleanliness, and professionalism at all times.

Criteria:

• Minimum of 3 years of experience in luxury retail, preferably in diamond and fine jewellery sales.
• In-depth knowledge of diamond characteristics, grading systems, and certification processes.
• Strong sales acumen with a proven track record of meeting or exceeding sales targets.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients from diverse backgrounds.
• Detail-oriented with a keen eye for quality and craftsmanship.
• Ability to work independently as well as part of a team in a fast-paced environment.
• GIA, GEM-A or equivalent (desirable)