Jewellery Sales Professional
| Job Type | Permanent Full Time |
| Area | Leicestershire, England |
| Sector | Jewellery Sales |
| Salary | Good salary depending on experience |
| Currency | GBP |
| Start Date | asap |
| Job Ref | Leic922 |
| Job Views | 877 |
- Description
We have a vacancy for a jewellery sales professional with a luxury jewellers based in Leicestershire.
The Jewellery Sales Professional will be responsible for delivering exceptional customer service and achieving sales targets within a small, high-end jewellery store. The ideal candidate will have a passion for jewellery, a keen eye for detail, and excellent interpersonal skills. This role involves guiding customers through their purchases, providing knowledgeable advice, and creating an enjoyable shopping experience.
Key Responsibilities:
Customer Service:
- Greet and engage customers in a warm and friendly manner.
- Build and maintain strong customer relationships to encourage repeat business.
- Assist customers in selecting jewellery pieces that meet their needs and preferences.
- Provide detailed information about products, including materials, craftsmanship, and care instructions.
- Handle customer inquiries, complaints, and returns with professionalism and tact.
Sales:
- Achieve and exceed sales targets and KPIs set by the Store Manager.
- Upsell and cross-sell products to maximise sales opportunities.
- Process sales transactions accurately using the store's point of sale (POS) system.
- Maintain a thorough understanding of the jewellery market and current trends.
Merchandising:
- Ensure that displays are clean, well-organised, and visually appealing.
- Assist in setting up and arranging jewellery displays and promotional materials.
- Conduct regular inventory checks and report discrepancies to the Store Manager.
- Monitor stock levels and assist with stock replenishment.
Team Collaboration:
- Work collaboratively with team members to achieve store objectives.
- Participate in team meetings and training sessions.
- Share feedback and ideas to improve sales processes and customer experience.
Criteria:-
- Previous experience in jewellery, watch or luxury sales (desirable)
- A knowledge or passion for jewellery (desirable)
- Excellent communication skills
- Immaculate presentation
- Excellent customer service skills
- Ability to go the extra mile for customers
- Jewellery qualification, Jet 1, Jet 2 (desirable)