Mandarin Speaking Watch Sales Professional
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| Job Type | Permanent Full Time |
| Location | Bond Street |
| Area | London, England |
| Sector | Watch Sales |
| Salary | Good salary package |
| Start Date | asap |
| Job Ref | Man6611 |
- Description
- Mandarin Speaking Retail Sales Advisor - Bond Street
To provide exceptional levels of customer service to all customers. Merchandise, promote and sale of all products to end consumers. Meeting all sales targets and Boutique objectives.
Key Responsibilities
Sales
Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
Ensure good knowledge of all functions of watches and other company products.
Provide reliable information to customers in all matters relating to sales and customer service.
Help display merchandise as directed.
Contribute to the store reaching its monthly, quarterly and annual sales targets.
Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Boutique.
Cash Handling/Payment Transactions
All transactions to be handled in a responsible and secure way.
Till functions, cashing up, payments and general duties.
Dealing with, and handling of, cash, credits cards and international currency.
Care of the Store
Ensure the store is kept clean and presentable at all times.
Back of house and shop floor are both just as important.
Health and Safety aware.
Good Visual Merchandising standards.
Communication
Adhere to company policies and regulations.
Attend briefing sessions as directed by your line manager.
Can present, and conduct, themselves in a professional manner to both customers and colleagues.
Can deal with international customers and familiar with their customs and culture.
Can communicate clearly to consumers and colleagues.
Product Knowledge
Attend regular training days.
Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
Be able to deliver good product knowledge to our customers.
Other
To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.
Key Skills
Essential
Experience in the Retail Industry at a sales advisor level.
Preferably from a watch/jewellery, or prestige retail back ground.
Must have an understanding of luxury retail.
Must enjoy their work and have a natural passion for watches in general, or selling in a luxury retailer.
Preferred
Have experience in the luxury market.
Have experience with luxury watches or jewellery.
Be accommodating to shifts, longer trading hours and staying late for VIP’s etc.
Have experience dealing with international customers.