Watch Sales Professional

We are seeking a motivated, charismatic, and enthusiastic Rolex Sales Advisor to join our dynamic team. This is a unique opportunity that offers both variety and responsibility.

The ideal candidate will come from the jewellery industry or luxury retail sector and will have the confidence and personality to add value to the business. We are looking for someone with a genuine passion for delivering an exceptional client experience, going above and beyond to create memorable moments. This role also offers excellent career development opportunities within the business.

This is a highly rewarding position for a sales-driven professional who can demonstrate:

✔ Proven sales experience in a luxury environment
✔ A passion for building long-term, one-to-one client relationships
✔ Exceptional attention to detail and strong organisational skills
✔ Excellent analytical thinking and a proactive approach
✔ A positive, can-do attitude that contributes to the success of the showroom

Key Responsibilities:

• Warmly greet customers, ensuring they feel at ease through personable and professional interactions.
• Exhibit high professional standards and excellent presentation skills, allowing for seamless communication at all levels.
• Provide detailed product knowledge, demonstrating features and benefits to help clients make informed decisions.
• Use your natural flair to create a truly memorable client experience.
• Accurately and efficiently process sales transactions while ensuring a seamless customer experience.
• Maintain an organised and visually appealing showroom, ensuring timepieces are displayed impeccably.
• Collaborate with team members to achieve sales targets and contribute to a positive team environment.
• Handle client inquiries with professionalism, ensuring satisfaction and fostering long-term relationships.
• Stay up to date with product knowledge, promotions, and industry trends to provide informed recommendations.

Experience & Skills Required:

• Previous retail or sales experience is advantageous; however, full Rolex brand training will be provided online, in person, and via the Rolex Advisor App.
• Strong interpersonal skills with the ability to build rapport with a diverse range of clients.
• Exceptional verbal communication skills and a friendly, engaging demeanor.
• Ability to work well under pressure in a fast-paced environment while maintaining attention to detail.
• Proficiency in using various forms of communication to keep clients informed and engaged.
• A proactive problem-solving approach with the ability to adapt to changing circumstances.
• Computer literacy is essential.

Salary will be enhanced upon satisfactory completion of full Rolex training.